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frequently asked questions

How much does it cost?

What's the lead time?

What about confidentiality?

How big is Spike?

What tools do you use?

What formats do you deliver in?

What format should I send data in?

We don't have a 3D model, can you make it for us?

Do you take on sub contract work?

Can you work at our office?

We can do this in house, why use Spike?

We've seen fancier stuff on the internet, what makes Spike so special? 


How much does it cost?

Every job is priced individually. We provide a detailed quote so you know exactly what to expect and how much it's going to cost. No one likes surprises! We run a lean outfit; there's no fancy office and we only buy the tools and kit we really need to do our job. We keep our costs down so that we can deliver great value to you.

What's the lead time?

Big or small, we work to deliver every job to deadline. If our current workload means we can't help you, we'll use our network to help find you someone who can. We're a small business so we're used to putting in the effort to work to tight schedules. 

What about confidentiality?

We take confidentiality seriously and have been handling data securely for many years. We are happy to sign non-disclosure agreements. 

How big is Spike?

Spike is a husband and wife team (yep, just the two of us!). We make up for size by being very efficient and, having been in the computer graphics business for over 20 years, we have a LOT of experience to draw on. Not only that, we have a network of trusted, high quality people that we call on a project by project basis so that we always have the expertise available to deliver your project.

What tools do you use?

Our workhorse tool is Autodesk Maya, the most comprehensive 3D modelling and animation system on the market. It's the tool of choice for the Hollywood visual effects companies, but it's powerful capabilities can be brought to bear on even the simplest task. We support Maya with a range of creative tools such as Adobe Photoshop, After Effects and Illustrator and we're not afraid to bring in any other tool if it helps us deliver the quality you demand.

What formats do you deliver in?

We deliver in whatever format you require! If you're unsure, we're happy to discuss your requirements and advise accordingly. 

What format should I send 3D data in?

Depending on your software, we will work with you to ensure data is transferred as smoothly as possible and keep the effort at your end to a minimum. We can accept models from most major CAD and 3D design applications such as Solid Works, Rhino, SketchUp, Revit etc.

We don't have a 3D model, can you make it for us?

Yes. We are very experienced at building 3D models whether from 2D drawings, simple sketches or reference photographs. We'll also let you know if it's more cost effective to source models from data warehouses on the internet.

Do you take on sub contract work?

Yes, we're happy to work with companies to support their in house teams and we're happy to keep a low profile if you need us to as well.

Can you work at our office?

Yes we can, though with internet based conferencing, secure file sharing and instant messaging nearly all our customers prefer us to work remotely. That way we can pass on the cost savings in travel expenses and spend the time saved from travelling working on your project!

We can do this in house, why use Spike?

Our clients use us because we produce high quality work on tight deadlines and tight budgets. It's not just about having the tools; our insight and experience benefits the whole process from concept, through storyboard development, to production and delivery.

We've seen fancier stuff on the internet, what makes Spike so special? 

Artists all over the world are doing great work and computer graphics places few boundaries on creativity. For some, budgets and time are also limitless. Spike is focussed on creating great images and animations and using our creativity to make sure we remain affordable for all businesses, big or small. Having said that, if you've got a big enough budget, we can out fancy them all!